Terms of Service

These terms govern your use of Trumpets and the services we provide. Please read them carefully.

Last updated: January 15, 2025

Acceptance of Terms

By accessing or using Trumpets' services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all users of Trumpets, including but not limited to individual users, businesses, and organizations that access or use our AI agent building platform.

Service Description

What Trumpets Provides

  • • AI agent creation and customization platform
  • • Training material upload and processing capabilities
  • • Vector embedding and knowledge base management
  • • API endpoints for agent integration
  • • Chat interfaces for agent interaction
  • • Analytics and usage monitoring tools

Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted access and may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

User Responsibilities

Acceptable Use

  • • Use Trumpets for lawful purposes only
  • • Provide accurate account information
  • • Protect your account credentials
  • • Respect intellectual property rights
  • • Follow community guidelines
  • • Report security vulnerabilities responsibly

Prohibited Activities

  • • Creating harmful or malicious content
  • • Attempting to reverse engineer our services
  • • Sharing account access with unauthorized users
  • • Uploading copyrighted material without permission
  • • Using agents for illegal activities
  • • Attempting to circumvent usage limits

Content & Training Materials

Your Content Rights

You retain all rights to the content and training materials you upload to Trumpets. We do not claim ownership of your data, documents, or intellectual property.

  • • You own all training materials you upload
  • • Your agents and their configurations belong to you
  • • Chat conversations and data remain your property
  • • You can export or delete your data at any time

Content Responsibilities

By uploading content to Trumpets, you represent and warrant that:

  • • You have the right to upload and use the content
  • • The content does not violate any laws or third-party rights
  • • The content is not harmful, offensive, or inappropriate
  • • You will not upload malicious code or viruses

License to Process

You grant Trumpets a limited, non-exclusive license to process your training materials solely for the purpose of providing our AI services to you. This includes creating vector embeddings, generating responses, and improving your specific Trumpets' performance.

Payment & Billing Terms

Subscription Plans

  • Free Plan: Limited features with basic Trumpets functionality
  • Growth: $19/month for growing teams and small businesses
  • Scale: $49/month for businesses needing serious Trumpets power
  • Enterprise: Custom pricing for large organizations

Billing Terms

  • All payments processed securely through Stripe
  • Monthly billing cycles with automatic renewal
  • Cancel anytime with no penalties or fees
  • Prorated refunds for unused subscription time
  • 14-day free trial for new premium subscriptions

Service Limitations & Disclaimers

AI Limitations

Trumpets' AI agents are powered by advanced language models but have inherent limitations:

  • • AI responses may contain inaccuracies or outdated information
  • • agents should not be used for critical decisions without human oversight
  • • Medical, legal, or financial advice from agents is for informational purposes only
  • • AI-generated content may reflect biases present in training data

Usage Limits

  • • Message limits apply based on your subscription plan
  • • File upload limits: 50MB per file, reasonable total storage
  • • API rate limits to ensure fair usage across all users
  • • We reserve the right to suspend accounts for excessive usage

Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Planned maintenance, updates, and unforeseen technical issues may temporarily affect service availability.

Intellectual Property

Trumpets' IP Rights

The Trumpets platform, including its software, design, features, and underlying technology, is owned by Trumpets and protected by intellectual property laws.

  • • Trumpets' source code and algorithms are proprietary
  • • The Trumpets brand, logos, and trademarks are our property
  • • Platform features and innovations are protected by copyright
  • • Users receive a limited license to use our services

Your IP Rights

You retain full ownership of all content, data, and materials you provide to Trumpets:

  • • Training materials and documents remain your property
  • • Agent configurations and customizations belong to you
  • • Chat conversations and generated content are yours
  • • You can export or delete your data at any time

Liability & Warranties

Disclaimer of Warranties

Trumpets is provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • • Merchantability and fitness for a particular purpose
  • • Accuracy or completeness of AI-generated content
  • • Uninterrupted or error-free service operation
  • • Security against all possible threats

Limitation of Liability

To the maximum extent permitted by law, Trumpets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits, data, or business opportunities
  • • Damages resulting from AI-generated content
  • • Service interruptions or data loss
  • • Third-party actions or integrations

Our total liability shall not exceed the amount you paid for Trumpets services in the 12 months preceding the claim.

Account Management

Account Security

  • • You are responsible for maintaining account security
  • • Use strong, unique passwords
  • • Notify us immediately of any security breaches
  • • Do not share account credentials

Account Termination

  • • You may terminate your account at any time
  • • We may suspend accounts for terms violations
  • • Data export available before account closure
  • • Deleted accounts cannot be recovered

Third-Party Services

Trumpets integrates with several third-party services to provide our functionality:

AI Processing

Powers AI responses and embeddings

Stripe

Handles secure payment processing

Supabase

Provides database and storage services

Your use of these integrated services is subject to their respective terms of service. We are not responsible for the availability, functionality, or policies of third-party services.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes:

  • • We'll notify you via email or through the Trumpets platform
  • • We'll update the "Last updated" date at the top of these terms
  • • Material changes will be highlighted and explained
  • • You'll have 30 days to review changes before they take effect
  • • Continued use after changes constitutes acceptance

If you disagree with any changes, you may terminate your account before the changes take effect.

Governing Law & Disputes

Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

We encourage resolving disputes through direct communication. If formal resolution is needed:

  • • Contact our support team first for informal resolution
  • • Mediation may be required before litigation
  • • Small claims court jurisdiction for qualifying disputes
  • • Class action lawsuits are waived where legally permissible

Questions About These Terms?

We believe in clear, honest communication about our terms and policies. If you have questions about these Terms of Service, we're here to help.

Additional Legal Terms

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Trumpets regarding the use of our services.

Important Notice

Trumpets' AI agents are tools designed to assist and enhance human decision-making, not replace professional judgment. Always consult qualified professionals for:

  • • Medical diagnosis and treatment decisions
  • • Legal advice and representation
  • • Financial investment and planning
  • • Safety-critical engineering decisions
  • • Emergency situations requiring immediate action